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VelouraPRIVATE WELLNESS

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Customer support

Use the existing customer-support chat for product questions, delivery arrangements, order confirmation, cancellation requests, returns or privacy requests.

What to include

For product questions, include the product code and name. For an existing order, include its order number and explain what help you need. Do not send payment-card details or unnecessary sensitive information.

Response expectations

A response time is not guaranteed on this page. Please wait for confirmation before relying on a requested change, cancellation or special delivery arrangement.

Contact customer support

Contact support