Terms & Conditions
Scope
These terms cover purchases from the Veloura UAE storefront. The store is intended for adults aged 18 and over. Prices and checkout totals are displayed in AED.
Product information
Check the product code, description and listed specifications before ordering. Details marked as not provided must be confirmed with support; photographs alone do not establish dimensions, materials or package contents.
Orders and payment
Orders are submitted using Cash on Delivery. Submission records an order for manual confirmation; we confirm order and delivery details before dispatch. No online payment is required. Contact support promptly if details need correction or you wish to request cancellation.
Delivery and returns
Read Shipping & Delivery and Returns / Refund Policy for the applicable process. Delivery arrangements, any remote-area charge and return instructions are confirmed with support. Nothing in these terms limits rights that cannot be excluded under applicable UAE consumer law.