VELOURA UAE · HELPFUL GUIDE
Care begins with clear information
Care requirements vary by product and material. Use the supplied product instructions as your primary reference.
Before first use
Read the product instructions and inspect the item. Ask support if instructions are missing or an item appears damaged.
Cleaning and water exposure
Confirm the recommended cleaning method for the specific material. Do not assume that a product is waterproof because it is rechargeable or shown near water.
Power and charging
Follow the product instructions for charging or battery replacement. Confirm the correct cable and power requirements rather than guessing from another model.
Storage and support
Store the product separately in a clean, dry place. Keep your order number so support can identify your purchase if you need help.